This product is customized item, which is not eligible for return without reason.

Please kindly note this product is customized item, the return policy differs from that of regular products, it is not eligible for return without reason. Before making your purchase, we encourage you to contact with the seller for more details.1. Leave message in following condition: custom made size ,color and other styles; tell us the exact date you need the dress have other demands in dress details.

2. Before ordering, please read this listing carefully and if you have any questions,pls send us messages,we will reply back within 24 hours.

3. We strongly recommend that you have your measurements taken by a professional before buying any gown online. Please follow the measurement instructions and measure yourself carefully.

Please choose a size from the below size chart and we usually use the US size. Please distinguish US size ,UK size and EU size carefully.

And we also accept custom size, you can measure and offer these sizes to us by messages :

1) Bust =______ cm/inches

2) Waist=______ cm/inches

3) Hips=______ cm/inches

4) Hollow to floor with shoes on =______ cm/inches

5) Straight distance from armpit to waist =______ cm/inches

6) Height =______ cm/inches

7）Weight =______ kg

SIZE CHART ★ ★ ★ ★ ★

Custom Color  ★ ★ ★ ★ ★

About The Shipping ★ ★ ★ ★ ★Payment ★ ★ ★ ★ ★

1) We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.

2) Payment must be made within 3 days of order.

3) If you can't checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.

Order Cancellations:

   We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our dresses are made to order, and once the creation process has begun, the materials cannot be reused. The good new is that after placing your order, there is still time to make up your mind. Please refer to our cancellation policy as below for details.

Our Cancellations Policy:

1.If orders be cancelled within 24 hours of payment confirmation will be eligible for a full refund.

2.if orders be cancelled in 1-3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.

3.Once your order has been shipped,it can no longer be cancelled.1. The wedding dress does not include any accessories such as gloves, wedding veil and the crinoline petticoat ( show on the pictures).

2. Please allow 1-3 cm differences due to manual measurement.

3. Color Notice: please note that slight color difference should be acceptable due to the light and screen.

Return Process:

1. Submit a return request with the reason"no longer needed" to seller within 15 days of your order shipment. You should send the explanation and photographs document of the reason for return.

2. Once our sellers have approved your request, then your return will be processed in 3-5 business days.

3. Note:

    a. Shipping cost for return will be at the buyer's cost

    b. Handing fees is non-refundable